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AWS Cloud Operations

Cloud Operations Services That Provide True Peace of Mind

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OVERVIEW

Run and Maintain a Stable AWS Environment

Ensuring your AWS resources are available and performing optimally can be difficult. To maintain availability and performance, it's important to have a cloud operations strategy that allows you to quickly identify and resolve issues. This means having visibility into all aspects of your AWS environment and proactively identifying problems before they impact your business.

Mission can provide you with a cloud operations strategy that’s tailored to your business. You tell us your specific needs, and we’ll apply our expertise to reduce your operational load. Our AWS-certified experts have years of experience in monitoring, managing, and provisioning cloud resources to ensure reliable availability and optimal performance in your AWS cloud environment.

BENEFITS

Effective cloud operations management requires vetted expertise, which is why Mission has a team of skilled engineers, architects, and Cloud Analysts for InfraOps support. Leveraging our deep understanding of AWS and how its services work together, we manage your environment with a level of precision and efficiency that's very hard to match on your own.

Innovation Without Distraction

Reduce the day-to-day responsibilities of managing your AWS environment with comprehensive cloud operations services from Mission Cloud Operate. You and your team can focus on driving innovation, while we continuously monitor, operate and optimize your AWS environment for you.

Proactive AWS Monitoring

Proactive problem detection and resolution are crucial for knowing what's going on in your environment. Mission can provide you with always-on AWS monitoring and continuous engagement, as well as bring expert recommendations and guidance on best practices for AWS resource utilization.

Reliable Response and Support

Get help when you need it with around-the-clock cloud operations support. With 100% of incidents within our SLA commitments, you get assistance fast. Mission’s average incident response time is less than 15 minutes on average, meaning less downtime for you.

Optimal Availability and Performance

Ensure that your AWS environment is configured correctly to support your business goals. We interpret your key data points and take action as needed to maintain your cloud environment's optimal availability and performance.

Cost Optimization

Collaborate with our analysts and CloudOps engineers to proactively identify underutilized resources and optimize your AWS environment for cost efficiency.

Enhanced Security and Compliance

Implement AWS best practices for security and compliance to protect your AWS resources and environment. Mission understands your specific security and compliance needs and stays up-to-date on the latest security threats and vulnerabilities.

Comprehensive AWS Operational Platform

Our AWS monitoring capabilities, powered by New Relic or your existing Datadog implementation, give you the visibility and insights to manage your AWS environment effectively. We monitor all of your AWS resources in one place, quickly identify and resolve issues, and proactively work to improve performance.

Mission Cloud Operate delivers monitoring, 24/7 alert response, and operational best practices through New Relic One, which is included with Cloud Operate, or by connecting to the Datadog implementation you already run.

Cloud Optimization & Foundational Best Practices

We use Vantage, the leading cloud management platform, to analyze your environment for cost savings opportunities. These tools give you greater visibility and control of costs, and we supercharge them by contextualizing their suggestions to your specific goals, situation, and needs.

This is included with Mission Cloud Foundation, our managed service for controlling AWS costs and foundational best practices.

Mission has been an incredible partner, bringing impressive and extensive AWS cloud management expertise. With their continuous engagement model, Mission really functions as an extension of our own IT team. I would recommend Mission and AWS to any of my colleagues.

JAY WESSLAND

CTO

AWS Cloud Operations Frequently Asked Questions

What is Cloud Operations?

Cloud Operations (or CloudOps) is the practice of creating smooth, consistent operations in a cloud environment. It encompasses automation, monitoring, security, and cost management. It also includes other topics related to DevOps, like CI/CD, scalability, and resilience. DevOps and CloudOps are complementary and related. Their chief distinction is that DevOps is focused on the development cycle and its operations, while CloudOps focuses on the management and optimization of your overall AWS environment.

How do I know if I'm practicing CloudOps well in my current environment?

A great way to distinguish this is to look at how much of your operations work requires manual intervention and how much is automated. Are there significant hours dedicated to the typical management tasks of your environment? Do you have clear visibility into the health, performance, and security of your systems? Are you able to clearly attribute your spend when reviewing costs and budgets? Are your compliance processes taking advantage of the self-documenting tools and monitoring of AWS? Your answers to these questions can indicate where you may have CloudOps gaps or opportunities to improve your operations.

How do I automate my Cloud Operations?

There are several different opportunities for the automation of CloudOps processes. Using Infrastructure as Code, through tools like AWS CloudFormation or AWS Cloud Development Kit in conjunction with a CI/CD process (with tools like the AWS Code Family, GitHub, and others) can greatly reduce maintenance and management burdens for CloudOps teams. Take advantage of AWS Systems Manager configuration management. Use AWS Lambda with Amazon CloudWatch and AWS CloudTrail logging and monitoring and to document your systems for compliance.

At what point should I consider engaging a partner to handle Cloud Operations for us?

One of the most important questions to ask is how much of your team’s capacity is used in managing CloudOps tasks? If you’re at a point where CloudOps has become a distraction from your business focus and is taking engineering talent away from critical initiatives, or slowing down overall operations in your environment, it may be time to consider letting a partner handle them. And if these kinds of operations have simply never been a core strength or focus for your company, it can be significantly more cost-effective to engage a partner than to build up a team internally.

Do I really need to concern myself with how we handle Cloud Operations?

Every AWS environment will have some kind of operational tasks that fall under the banner of CloudOps. But there are environments which may just have less overhead in these regards. For instance, architectures which heavily leverage serverless services like AWS Lambda, Amazon RDS, Amazon DynamoDB, will have fewer management tasks because AWS is handling so much more of the infrastructure management. Small, disposable, or highly static workloads can also have little need for operational oversight. But even in these scenarios, there will still be CloudOps needs, because considerations like cost, security, compliance, and monitoring are never going to truly disappear, even in highly automated or serverless environments.

AWS Cloud Operations

Run and Maintain a Stable AWS Environment

Improve the Performance of Your Cloud

Industry-Leading Tooling

Comprehensive AWS Operational Platform

Cloud Optimization & Foundational Best Practices

Schedule a Free Consultation With a Mission Cloud Advisor

AWS Cloud Operations Frequently Asked Questions