Mission Cloud One

Mission Control helps you to measure this by benchmarking your environment using a combination of a proprietary algorithm and several AWS tools, including AWS Trusted Advisor, AWS Security Hub, and AWS Compute Optimizer. If you want to get a sense of your alignment prior to signing up for Cloud Foundation, you can try Mission Cloud Score for free from the AWS Marketplace. Mission Cloud Score is powered by Mission Control and uses it to benchmark your environment against the well-architected pillars.

We can’t jump on a call at the drop of a hat, but your team of Cloud Analysts are available to meet with you at the cadence you prefer. We suggest a cadence of somewhere between quarterly and monthly, depending on the growth and frequency of change to your AWS environment. If you need to meet more than bi-weekly with us, that’s subject to special approval.

Yes, as part of our operations management, will notify you of changes to your infrastructure and help you to rollback if a change causes you issues. You can track the state of your infrastructural changes and ensure that maintenance, like patching and updates, are handled for you.

There are 3 major differences: ratio of customers to engineers, environmental visibility, and cost. We maintain an engineer to customer ratio of roughly 1:10, giving our team more opportunity to build up familiarity with your environment. All our teams also have equal visibility into your environment, including your Mission Control instance, so we can more quickly contextualize your requests. And finally, we offer Enterprise support with SLAs that match AWS’s, but we are often vastly less expensive than what you’ll pay for Enterprise support from AWS.

With all the tooling that comes with Mission Cloud One we manage it for you. That means we instrument your environment during the initial set-up, we configure according to your needs and preferences, and we tune alerting and reporting to ensure you aren’t missing critical items but also not becoming inundated with noisy alerts that offer you little in the way of practical value. With tools like Vega Cloud and Mission Control, we’ll also help you to interpret the meaning of the reporting so that you can make informed, strategic decisions based on their feedback.

Two key indicators are the growth of your overall costs and your applications’ performance. If you find yourself running into scaling limitations for either of those, this is a strong indicator that you have opportunities to make your environment more efficient and to re-architect with best practices in mind. Issues like spiraling or spiking costs or application instability have their roots in infrastructural decisions, and we can show you where there may be waste, bottlenecks, or other opportunities to create a more healthy and performant environment.