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For efficient growth and AI best practices

Mission AI Foundation

Empower Your AI Journey with Expert Guidance

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Mission AI Foundation is your solution for cost management and foundational best practices for AI solutions on AWS. By combining support, engineering, strategy, and guidance, we help you manage your cloud and build for the future.

Our Five Pillars of Continuous Engagement

01
AI solutions optimization, architecture guidance, and prompt engineering


02
Continuous cost optimization and ongoing financial management

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Continuous guidance on foundational best practices and cloud governance

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Round-the-clock Enterprise support, led by Mission and backed by AWS

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Cloud strategy for adopting technologies that transform your business

Your Team of Cloud Experts

Get regular guidance, support, and engineering to help you grow efficiently and take on new initiatives.

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Regular cadence reviews with your team of Cloud Analysts and Technical Account Managers, for FinOps and InfraOps support for costs and performance

Tools
Access to certified Solutions Architects to guide you on your initiatives and help you to build an actionable technology roadmap and fully leverage AWS

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A follow-the-sun support team of CloudOps Engineers available 24/7, with AWS Enterprise-level SLAs for technical help and troubleshooting

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An on-call team of AI Engineers, with expertise spanning classical AI/ML techniques and generative AI, who will guide you on architectural decisions, maintenance, and performance.


SUPPORT RESPONSE TIMES AWS Business AWS Enterprise Mission AI
Foundation
Low
General guidance

 

 < 24 hrs < 24 hrs < 8 hrs
Medium
System impaired		 < 12 hrs < 12 hrs < 2 hrs
High
Production system impaired		 < 4 hrs < 4 hrs < 30 min
Critical
Production system down		 < 1 hr < 1 hr 15 min

Business-critical system down

 n/a 15 min 15 min

Mission re:Invest for Cost Management

Mission re:Invest is our strategic spending methodology for helping you to better manage and understand your costs and uncover savings to reinvest in your business.

With Mission Control, our cloud services platform, in combination with the powers of Amazon QuickSight and Amazon Q, you can visualize your spending exactly and according to your tagging strategy or based on our recommendations. Let Amazon Q help you develop formulas for custom reporting and ask questions of your data. And let our team of experts help you audit, predict, and comprehensively understand your spending so you can manage your costs proactively and grow efficiently.

OPERATIONAL IMPROVEMENTS
We find opportunities to improve operational practices, like streamlining backups management, and increasing your cost awareness

ARCHITECTURAL MODERNIZATION
We teach you how to leverage AWS best practices to develop a cost-efficient, performant architecture

ENVIRONMENTAL CLEANUP & RIGHT-SIZING
Review your environment for over-provisioned and unused resources, like unattached EBS volumes or instances which exceed the needs of your workloads

FINANCIAL ENGINEERING
Create across-the-board savings via our Instant Discount Program (IDP), SP & RI Operations, and guidance on adopting PPAs / EDP

CARBON FOOTPRINT TRACKING
Insights on the environmental impact of your AI workloads

Benefits of Mission AI Foundation

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Increased cost efficiency and de-risked AWS purchasing commitments

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Greater insight into your environment and infrastructural health

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AWS best practices for efficiency, reliability, and performance alignment

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Ongoing support to modernize and optimize operations and spending

FOR PURCHASE
Engineer Assist - AI
Engineer Assist allows you to make requests of your team of Mission AI Engineers right from within Mission Control. With an engagement model designed for modifications, maintenance, and consulting, Engineer Assist lets you pay-as-you-go for engineering support of your AI solutions.

Get regular guidance, support, and engineering to help you grow efficiently and take on new initiatives.

 

ADDITIONAL TASKS ENGINEER ASSIST - AI SUPPORTS

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Token usage analysis and recommendations to help with costs, throughput, or the speed of your solutions

Tools
Guidance prompting best practices and prompt engineering to meet your performance criteria

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Recommendations for AWS’s native services to support your AI solution

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Consulting on your AI software stack, including recommendations for foundation models, vector stores, libraries and frameworks that will best support your use case

Get Support For Your AI Solutions Today

Interested in how Mission AI Foundation can support your teams and solutions? Reach out to us to learn more.

Mission Cloud is a leading born-in-the-cloud managed services and consulting provider, offering end-to-end cloud services, innovative AI solutions, and software for AWS customers. As an AWS Premier Tier Partner, we help you manage your technology investments, improve performance and governance, scale to meet demand, safeguard your data, and innovate fearlessly. 

Get in touch