Mission AI Foundation
Empower Your AI Journey with Expert Guidance
Mission AI Foundation is your solution for cost management and foundational best practices for AI solutions on AWS. By combining support, engineering, strategy, and guidance, we help you manage your cloud and build for the future.
Our Five Pillars of Continuous Engagement
01
AI solutions optimization, architecture guidance, and prompt engineering
02
Continuous cost optimization and ongoing financial management
03
Continuous guidance on foundational best practices and cloud governance
04
Round-the-clock Enterprise support, led by Mission and backed by AWS
05
Cloud strategy for adopting technologies that transform your business
Your Team of Cloud Experts
Get regular guidance, support, and engineering to help you grow efficiently and take on new initiatives.
Regular cadence reviews with your team of Cloud Analysts and Technical Account Managers, for FinOps and InfraOps support for costs and performance
Access to certified Solutions Architects to guide you on your initiatives and help you to build an actionable technology roadmap and fully leverage AWS
A follow-the-sun support team of CloudOps Engineers available 24/7, with AWS Enterprise-level SLAs for technical help and troubleshooting
FOR PURCHASE
An on-call team of AI Engineers, with expertise spanning classical AI/ML techniques and generative AI, who will guide you on architectural decisions, maintenance, and performance.
SUPPORT RESPONSE TIMES | AWS Business | AWS Enterprise | Mission AI Foundation |
Low General guidance
|
< 24 hrs | < 24 hrs | < 8 hrs |
Medium System impaired |
< 12 hrs | < 12 hrs | < 2 hrs |
High Production system impaired |
< 4 hrs | < 4 hrs | < 30 min |
Critical Production system down |
< 1 hr | < 1 hr | 15 min |
Business-critical system down |
n/a | 15 min | 15 min |
Mission re:Invest for Cost Management
Mission re:Invest is our strategic spending methodology for helping you to better manage and understand your costs and uncover savings to reinvest in your business.
With Mission Control, our cloud services platform, in combination with the powers of Amazon QuickSight and Amazon Q, you can visualize your spending exactly and according to your tagging strategy or based on our recommendations. Let Amazon Q help you develop formulas for custom reporting and ask questions of your data. And let our team of experts help you audit, predict, and comprehensively understand your spending so you can manage your costs proactively and grow efficiently.
OPERATIONAL IMPROVEMENTS
We find opportunities to improve operational practices, like streamlining backups management, and increasing your cost awareness
ARCHITECTURAL MODERNIZATION
We teach you how to leverage AWS best practices to develop a cost-efficient, performant architecture
ENVIRONMENTAL CLEANUP & RIGHT-SIZING
Review your environment for over-provisioned and unused resources, like unattached EBS volumes or instances which exceed the needs of your workloads
FINANCIAL ENGINEERING
Create across-the-board savings via our Instant Discount Program (IDP), SP & RI Operations, and guidance on adopting PPAs / EDP
CARBON FOOTPRINT TRACKING
Insights on the environmental impact of your AI workloads
Benefits of Mission AI Foundation
Increased cost efficiency and de-risked AWS purchasing commitments
Greater insight into your environment and infrastructural health
AWS best practices for efficiency, reliability, and performance alignment
Ongoing support to modernize and optimize operations and spending
FOR PURCHASE
Engineer Assist - AI
Engineer Assist allows you to make requests of your team of Mission AI Engineers right from within Mission Control. With an engagement model designed for modifications, maintenance, and consulting, Engineer Assist lets you pay-as-you-go for engineering support of your AI solutions.
Get regular guidance, support, and engineering to help you grow efficiently and take on new initiatives.
ADDITIONAL TASKS ENGINEER ASSIST - AI SUPPORTS
Token usage analysis and recommendations to help with costs, throughput, or the speed of your solutions
Guidance prompting best practices and prompt engineering to meet your performance criteria
Recommendations for AWS’s native services to support your AI solution
Consulting on your AI software stack, including recommendations for foundation models, vector stores, libraries and frameworks that will best support your use case
Get Support For Your AI Solutions Today
Interested in how Mission AI Foundation can support your teams and solutions? Reach out to us to learn more.
Mission is a leading born-in-the-cloud managed services and consulting provider, offering end-to-end cloud services, innovative AI solutions, and software for AWS customers. As an AWS Premier Tier Partner, we help you manage your technology investments, improve performance and governance, scale to meet demand, safeguard your data, and innovate fearlessly.