Engineer Assist
Pay-as-you-go engineering for ad-hoc tasks and support
At Mission Cloud, we understand that managing complex AWS environments requires flexible and specialized support. Sometimes a simple task may be out-of-scope for your team’s focus or outside of your expertise. But with Mission Control, you can get support for exactly that via Engineer Assist, your solution for on-demand engineering.
Engineer Assist is available to all of Mission Cloud’s managed services customers as a seamless way to offload small technical tasks across a variety of disciplines. With Mission Cloud engineers standing by to help, you can ensure your environment remains optimized and efficient and that you can quickly make modifications without having to pull your team out of an important sprint or scope the problem yourself.
How to Use Engineering Assist
To use Engineer Assist, simply describe your needs in Mission Control.
- Click on Engineer Assist in the sidebar in Mission Control and start a new request.
- Fill out the details of what you’re looking for, including any context you think we may need to fulfill it—don’t worry, if we need further details, we’ll reply and ask for them.
- We route your request to the right expert for your needs.
- We send you an estimated level of effort and cost.
- Accept our estimate, and we’ll get to work! That’s it!
Engineering Types We Support
DevOps
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Reduce time spent provisioning and configuring infrastructure
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Delegate common tasks to the experts who know your environment
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Improve your application performance
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Save on undifferentiated DevOps tasks and accelerate your time-to-market
Supported Activities
CI/CD Pipelines
Creation, troubleshooting, modifications
Containerization
Troubleshooting, Enhancements
Lifecycle Policies
Infrastructure as Code (IaC) and policy configurations
Security
Reviews, remediations, and scanning
Scripting
Lambda functions, Python
Application Troubleshooting
Root cause analysis and recommendations
Secure Access Implementation
VPN, System Manager
Infrastructure
& Networking
Build-outs, VPC, Security Groups, Peering, Transit Gateway, ALBs, Logging
“Mission is a great partner to turn to. They're constantly there, and they never force us to do things their way. They allow us to do things our way while advising us on alternatives — but ultimately working with the approach we want to take. They go beyond just doing things to also teaching us best practices that will ultimately strengthen our cloud knowledge.”
AI
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Ensure your solution is aligned with best practices
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Delegate maintenance and tuning to AI experts
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Improve your application performance
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Engineer for maximal cost efficiency
Supported Activites
Token Usage Review
Analyze token usage patterns, identify cost and performance improvements and other considerations for scalability
Prompting Review
Identify improvements for accuracy, templating, reducing hallucinations, and overall performance
First review free of charge!
Prompt Engineering
Test and revise prompts to optimize according to best practices
Ecosystem Review
Evaluate your solution’s stack, including foundation models, RAG pipeline, vector stores, and agent frameworks
First review free of charge!
Looking for something you didn’t see on our list? Contact us to discuss other specialized needs or larger-scale projects.
"Mission Cloud's expertise in generative AI unveiled exciting possibilities for our data extraction process. Their innovative approach using Amazon Bedrock demonstrated remarkable potential for improved accuracy and efficiency. The agile methodology and custom Streamlit application highlighted their technical acumen and dedication to our objectives. Thanks to Mission Cloud, we've gained valuable insights that will shape the future of our healthcare technology solutions."
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Get in touch
Get Engineering Support Today
Want to see how Engineer Assist gives your teams the flexibility and support they need? Reach out to us and let’s discuss where we can help.